Shipping & Return Policy
All orders placed Monday – Thursday will ship within 24 hours. Orders placed Friday - Sunday will ship on Tuesday.
We use USPS, UPS and FedEx to deliver our orders. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Orders including hazardous materials, such as Powers and Primers, will also include a HazMat Fee, assessed by the carrier. We ship all hazardous materials by FedEx ground. Current HazMat fees can be obtained by contacting FedEx or Extreme Reloading, or by visiting our FAQ page. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Handgun - Must be 21 years of age or older
Rifle - Must be 18 years of age or older
Due to the complexity of laws that change from state to state we require the customer to verify that the ammunition that is being purchased abides by your local laws.
Shipping is restricted in the following area's
- CCW card must be on file with us
- A valid permit to carry a pistol or revolver
- A valid permit to pistols or revolvers at a retail store
- A valid eligibility certificate or a pistol or revolver
- A valid long gun eligibility certificate
- A valid ammunition certificate and a legal photo ID that shows date of birth and photograph
- FOID card must be on file with us. We prefer an emailed copy since faxes come across very dark and generally not legible. If this has already been supplied to us with a previous order please notify us in the notes section when you place your order
- FPID cards must be on file with us
- Must ship to an FFL dealer or registered Seller of Ammunition and this must be on file with us
- Valid Firearms Registration Certificate must be on file with us
- Components like cases, powder, primers, or bullets require a valid certificate as well
For a refund or exchange, most items may be returned to Extreme Reloading within 30 days of original purchase date, once an RA (Return Authorization) has been obtained by the buyer. Some items, such as firearms, powder, and primers are not eligible for return or exchange. Eligible items must be in original packaging with original accessories and manuals, and be in undamaged, clean, like-new condition. Refunds will be issued as follows: (1) Check purchases by check (2) Credit card purchases by credit, issued to the credit card used in the original purchase transaction (3) Cash purchases by cash, unless the refund is over $200, which will then be refunded by a check. Service and installation charges are non-refundable once performed. Special order items and shipping/Hazardous Material fees are non-refundable. All items are subject to a 10% restocking fee, which will be deducted from your refund.
To obtain an RA for items eligible for return:
1. Please email firstname.lastname@example.org or call 1-888-702-2341 to request a refund and we will assign you a RA #.
2. Mail your returned item to:
Returns Department RA #
799 Middlegate Rd.
Henderson, NV 89011
3. Include in your package a signed letter stating the reason for your return and the original receipt.